Contact Us

**Contact Us**

We value open communication and are always here to assist you. Whether you have questions about our collections, need help with sizing, or require support with your order, our team is ready to provide clear and timely answers.

**Email**
For general inquiries, order assistance, or product information, please reach out to us at:
**ceetees@hotmail.com**

We strive to respond to all emails within 24 to 48 hours during business days. For urgent matters, we recommend using email as our primary and most reliable channel of communication.

**Shipping & Delivery**
We offer international shipping to most countries. Estimated delivery times and tracking information will be provided at checkout. For any shipping-related questions, please include your order number in your email for faster resolution.

**Returns & Exchanges**
We want you to love what you ordered. If something does not work out, you may initiate a return within 14 days of receiving your item. Items must be unworn, unwashed, and with original tags attached. Return instructions can be requested via email, and we will guide you through the process.

**Business Hours**
Our customer service team operates Monday through Friday, 9:00 AM to 6:00 PM (GMT+8). Emails sent outside these hours will be answered on the next business day.

**Wholesale & Collaboration**
For wholesale enquiries, press features, or influencer collaborations, please contact us at the same email address with the subject line "Wholesale" or "Collaboration" for priority handling.

We appreciate your interest in CEETEES and look forward to hearing from you. Your feedback and questions are always welcome.